TERMS & CONDITIONS




WELCOME

Welcome to the stolethesnow.com Web Site (the ‘Site’). Stole the Snow di Riccomi Simone will be named from now on forward as Stole the Snow. We provide this Site as a service to its customers. Please review the following basic rules that govern your use of our Site (the ‘Agreement’). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site. Although you may ‘bookmark’ a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to the terms. Stole the Snow reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the Site following any such changes constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this web site. Stole the Snow is a company registered in Italy. Our registered address is 21 Loc. Fonte, 55011 Altopascio, Lucca. Our VAT number is IT02395360460. In particular, we wish to draw your attention to our policies relating to the terms of purchase within the Terms and Conditions and our Privacy Policy. If you are under 18 you must let your parent or guardian know about Stole the Snow’s Privacy Policy before you register to use this Site or any of this Site’s services. We reserve the right to only accept orders from those over 18 however.

USAGE RESTRICTIONS AND INTELLECTUAL PROPERTY

All of the contents (‘Content’) you see on Site including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips and texts are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Stole the Snow, one of its affiliates or by third parties who have licensed their materials to Stole the Snow. The entire content of Site is copyrighted as a collective work under applicable copyright laws and coordination, arrangement and enhancement of the content. You are permitted to use the Content only as expressly authorized by Stole the Snow and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.

PRICING POLICY

At stolethesnow.com, our commitment is to offer convenience, service, and product availability on-line at compelling prices every day, with certain limited time offerings of merchandise at promotional prices. Prices shown on the Site are in Euros and are inclusive of VAT at the applicable rate. Purchasing will be made just in Euros. All prices and offers remain valid as advertised from time to time. If you are a customer whose credit/debit card is not denominated in Euros, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

COLORS

We have done our best to display as accurately as possible the colors of the products shown on Site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

CORRECTION OF ERRORS AND INACCURACIES

Site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you. If you are not fully satisfied with your stolethesnow.com purchase, you may return it. Please see our Returns & Refunds.

TYPOGRAPHICAL ERRORS

In the event a Stole the Snow product is listed at an incorrect price due to typographical error or systems error, Stole the Snow shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Stole the Snow shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Stole the Snow shall issue a payment to your credit card account in the amount of the incorrect price.

TERMINATIONS

These Terms and Conditions are applicable to you upon your accessing the Site or completing the registration or shopping process. These Terms and Conditions, or any of them, may be terminated by Stole the Snow without notice at any time for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

NOTICE

Stole the Snow may deliver notice to you by means of electronic mail, a general notice on the site, or by written communication delivered by first class mail to your address on record in Stole the Snow account information.

ENFORCEMENT OF TERMS AND CONDITIONS

By accessing and using the Site, you agree that your access to and use of the Site is subject to these Terms and Conditions, as well as all applicable laws as governed by and construed in accordance with Italian Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of Italy. All contracts are concluded in English.

USE OF SITE

Harassment in any manner or form of the Site, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a Stole the Snow or other licensed employee, host, or representative as well as other members or visitors on the Site is prohibited. You may not upload to, distribute, or otherwise publish through this Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or organization.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Stole the Snow, its officers, directors, employees, agents, licensors and suppliers (collectively the ‘Service Providers’) from and against all losses, expenses, damages and costs, including reasonable attorney’s fees, resulting from any violation of these Terms and Conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site using your Internet account.

THIRD PARTY LINKS

We may include hyperlinks on this Site to other websites or resources operated by parties other than Stole the Snow, including advertisers. Stole the Snow has not reviewed all of the sites linked to its website and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

DISCLAIMER

This Site and the materials and products in this Site are provided ‘as is’ and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Stole the Snow disclaims warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Stole the Snow does not represent or warrant that the functions contained in the Site will be uninterrupted or error-free, that the defects will be corrected, or that this Site or the server that makes the site available are free of viruses or other harmful components. Stole the Snow does not make any warranties or representations regarding the use of the materials in this Site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. The above limitations may not apply to you. Any disclaimers do not apply to consumer purchases.

LIMITATION OF LIABILITY

Stole the Snow shall not be liable for any special or consequential damages that result from the use of, or the inability to use the materials on this Site or the performance of the products, even if Stole the Snow has been advised of the possibility of damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

YOURS RIGHT TO CANCEL

At Site we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items. Please read more about our Returns & Refunds. You have the right to cancel your order within 14 days without giving any reason. The cancellation period will expire in 14 days from the day after the day on which you acquire (or a third party other than a carrier and indicated by you acquires) physical possession of the last of the goods. To exercise the right to cancel you must inform us by letter to: Stole the Snow di Riccomi Simone, Loc. Fonte 21, 55011 Altopascio (LU), or by email to: info@stolethesnow.com. We offer a flexible returns policy to make your online shopping experience even easier. However, we do monitor the number of returns made and may refuse to accept orders at our discretion if goods are returned repeatedly.

WHERE

Stole the Snow is now purely online and products are only available through Site. We will from time to time open temporary stores for particular launches or sales. Stay in touch with all Stole the Snow news by subscribing to the newsletter to be the first to find out.

DATA PROTECTION

By submitting an order you agree to the processing by us of your personal information – name, surname, e-mail, address, phone number (“Personal Information”) – and the disclosure of that information as set out in the clause. Further information about the manner in which we process your information is set out in our Privacy Policy. We may use any Personal Information provided to us by you or obtained by us from any third party relating to you for any purposes relating to the provision of our goods and services. You agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. We may notify you by e-mail or by post about goods and services available from Stole the Snow. If you would prefer not to receive such information please e-mail us at the following address: info@stolethesnow.com. We may disclose any Personal Information provided to us by you or obtained by us from any third party relating to you to:
any person, firm or company to whom we may sell the whole or a substantial part of our business or to whom we may transfer any part of our rights or obligations under this agreement;
for the purposes of assisting us in providing our goods and services and maintaining and supporting any equipment utilized by us we may need to disclose or provide access to personal data held by us relating to you to the supplier of such equipment or any third party providing maintenance and support services. Any such disclosure or access will be made under strict terms of confidentiality;
any such disclosure or transfer referred to above may take place via electronic means using the internet (or otherwise);
disclosures which we may make under clauses mentioned above may involve the transfer of personal data relating to you to countries outside the European economic area which countries may not have in place adequate rules relating to data protection and privacy of personal data.

SECURITY POLICY

We use secure socket layer technology (ssl). This means that when you place orders with us on our secure online ordering system, all of the information is encrypted or scrambled, so that the data you send is an unintelligible string of seemingly random characters. When these characters are received by our web server, the server’s ssl software converts them back into useful information. The same thing happens with data you receive from our server. Your interactions are therefore private.

PROTECTING YOUR SECURITY

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks Personal Information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998. You agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. We will validate name, address and other personal information supplied by you during the order process against appropriate third party databases.

PRIVACY POLICY

We take the security and privacy of our customers seriously and this policy sets out how we handle information about you and your rights in respect of that information. What information do we hold and how do we obtain it? Generally we receive information directly from you when you place an order with us to buy our goods. Such information includes your name, address, email address, telephone number and credit card details. For what purposes do we use your information? We use your information for a number of purposes including to perform our contractual obligations to you and to ensure that goods are supplied to you as efficiently as possible and for other non-contractual reasons. We, or reputable third parties acting on our behalf, may use your information:
to identify and maintain records of your purchases with us;
to ensure that the goods and services we offer to you are appropriate for your needs;
to respond to any query you may raise with us about our goods;
to update our systems for providing you with an enhanced service;
For our customers’ protection, we always check a certain percentage of our orders at random to confirm the details of the order match those of the cardholder on file. For this reason, we may ask you for some additional information. This would be a copy of the front and back of the card used to make the purchase, or a copy of a photo ID such as a valid driver’s license or passport. We will also require some proof of address along with the copy of the photo ID.

Other purposes

We will also use information about you for purposes upon which the provision of our goods and services are not necessarily dependent. We may:
disclose information about you to third party agencies for credit checking purposes (which information may be shared with other organizations for the same purpose);
use information about you to inform you (by post email or telephone) about other services we offer or which are offered by other companies within our group or any of the other companies with which we work;
use information about your account with us for our internal customer service monitoring and training purposes.

ORDER PLACEMENT

While browsing the Site, items can be added to the shopping basket by choosing a size followed by clicking the button “add to basket”. You can either continue shopping or go to the “proceed to payment”. The checkout pages will guide you through the rest of buying process. You will be able to delete items from the cart or make a change the quantity at any time.

SEVERANCE

If any term of this Agreement shall be held to be illegal or unenforceable, in whole or in part, under any enactment or rule of law, such term or part shall to that extent be deemed not to form part of this Agreement but the validity and enforceability of the remainder of this Agreement shall not be affected.

RETURNS AND REFUNDS

We hope that all of our customers are happy with their purchases. If any delivered product doesn’t coincide with the order or is defective or damaged, please let us know as soon as possible and we will provide a refund or replacement in accordance with our Returns & Refunds.